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Palmteq Waiterpad - Handheld Touch Screen
[WTRPAD]
This product was added to our catalog on .
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£999,999.00
excl. VAT
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WaiterPad is a hand held ordering solution designed specifically for the table service industry, based on the world leading Palm PDA platform. The WaiterPad hand held device replaces the traditional pen and pad, transmitting orders straight from the point of service to the order printers.

This system links with the following Uniwell EPOS terminals:
• DX890
• TX870
• SX8000 Series
• SX700 Series

How it Works
The waiter greets the customer. The customer is asked for their order and the waiter enters the order into the WaiterPad via the touch screen using a stylus. At each stage of the order the WaiterPad prompts the waiter to ask the customer for relevant cooking instructions, side orders and suggestive sellers.

The waiter can allocate each item to a seat number so that there will be no mistakes when delivering the food. The Waiter reviews the transaction and checks that the order is correct.

The order is then transmitted from the customer's table and sent to the relevant order printers in the kitchen and bar. The order dockets that are printed shows important information such as the waiter's name, time of order, number of people at the table, items ordered including cooking instructions and side orders etc.

As soon as the order has been transmitted from the point of service the transaction is automatically sent to the customers bill on the main EPOS terminal. Customers can change an order, add to the order or even change tables if they wish and the waiter can process all this from the service area.

Ready for delivery...
Now the meal is ready and runners bring the order to the table. During this time the waiter has not moved form the service area, continuing to serve guests. Further orders such as coffee and desserts may be placed with the waiter, adding to the bill immediately.

When the customer has finished their meal, they may request a bill, which can be printed out from the WaiterPad. The bill can be paid and finalised at either at the table, if using a pouch system, or at the main EPOS terminal.

The Benefits
The WaiterPad system has many tangible benefits that are not possible from a traditional EPOS system. The system will increase profitability and turnover whilst reducing costs.

Benefits to the Owner
• Prevent missed items of the bill
• Reduce labour costs
• Increased up selling opportunities
• Increased table turns
• Reduced training time

Benefits to the Customer
• Better service - wait staff have more time with customers
• Quicker service

Benefits to the Wait Staff
• Less trips to the kitchen
• Increased tips
• Prompts and product notes give staff confidence

Benefits to the Kitchen Staff
• Clear legible orders
• Reduce traffic to and from kitchen
• Reduce food wastage

PC BASED
The WaiterPOS system is a networked touch screen EPOS system designed for table, bistro, bar and take away service operations. WaiterPOS has been designed for Windows 98/2000 and uses open architecture hardware to ensure you're getting the best value for investment.

ROM BASED
This system uses Uniwell EPOS terminals and peripherals.
The following Uniwell EPOS terminals can be used:
• SX8000 Series
• SX800 Series

The ROM based solution provides many of the benefits and features of the PC based system but at a lower price point.
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